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FAQs

Know the answers to the most frequently asked questions

About WiTrace

What does WiTrace do, exactly?

WiTrace provides analytics and live, consolidated workplace occupancy data for corporate real estate leaders, facility managers and workspace planners.

Our analytics help you to understand which workspaces people need and use. This enables you to fit your global portfolio and buildings to the optimal size, and design the best employee experience at the right cost.

What level of detail can WiTrace provide?

It depends on the available data sources.

WiTrace can measure your entire real estate portfolio, giving you a consolidated view across countries, locations, and buildings. It also lets you drill down as granular as floors, areas, or meeting rooms.

What sizes and types of companies benefit from WiTrace?

WiTrace can help any large enterprise that primarily employs knowledge workers (typically, 500 or more employees).

Our customers are national, multinational or global organizations, operating in all kind of industries such as financial services, insurance, pharmaceuticals, consulting, government…

What makes WiTrace different from other solutions?

WiTrace is a Cloud-based, SaaS solution that can be managed entirely remotely.

Most solutions on the market measure your workplace occupancy with physical sensors. WiTrace uses your Wi-Fi infrastructure (we are hardware-agnostic), already deployed in your buildings.

This means there’s no need for new installations, our solution is no capex and has an immediate set-up!

Privacy and Security

Is WiTrace GDPR-compliant?

We comply with GDPR, and we keep privacy top-of-mind as we grow and improve.

The protection of personal data is a fundamental part of our platform and of our working culture.

This is how we assure privacy:

    1.  In your workspace, connected devices emit Wi-Fi signals, which are detected by the router.
    2.  In the cloud, the signals are anonymized and analyzed to provide you with aggregated KPIs on space usage.
    3. The KPIs are stored in the database, and we show them to you in the dashboard. All other data is deleted.

What kind of data does WiTrace process?

WiTrace processes data for the analysis and visualization within the product. We do not require any personal data at all.

We use non-personal information like anonymized MAC addresses, office plans, and other technical data.